In this episode, Lance Dunahoe joins us to discuss everything from customer service, hiring, growth, relationships to marketing. As the CEO & Owner of Inspect360 and Real Producer Magazine, Lance brings his experience to the table to highlight how to be a successful home inspector in 2021. Tune in to find out how you can leverage empathy to provide the best possible customer experience as you treat others how they want to be treated, not how you want to be treated.
Todd Chalfin, the founder of Forward Traction, joins us this week to discuss the framework for growth. Todd is an entrepreneur, instructor, and facilitator who can use his insights to help businesses achieve their dreams! As an 8-time business owner, Todd can go beyond academic theory and incorporate his in-the-trenches experience for our episode! Today, Todd discusses the EOS framework which is a valuable tool for your business that you can find in Traction by Gino Wickman. This episode is the perfect follow-up to our last episode with Gary Sloan and is a must-listen for anyone looking to grow/improve their business!
For more information on Todd and Forward Traction visit:
For any questions, comments or to learn more from Todd, you can reach him by email:
This week we are joined by Gary Sloan of Discovery Inspections! Gary pulls insight from his previous experiences in the US Navy and with Delta Airlines to inform his business decisions. As he shares his story, Gary reveals some very valuable information that if applied, will help you grow your business at any stage. If you want to learn how to go from a "man in a van" to a multi-inspector firm, this is the episode to listen to as Gary touches specifically on why he made the transition, how he did it, and some of the obstacles along the way. If you are curious about Gary Sloan and would like to learn more/reach out, you can visit his website: https://discoveryinspectors.com/
This week, the guys are joined by Dave Kogan, former Director of Marketing at ASHI. Dave Kogan has years of experience in the home inspection industry and wants nothing more than to pass on the information he has discovered. Starting with a blue-collar background and evolving into a Marketing Director, Dave has seen it all in his home inspection journey! Tune in to find out what actionable nuggets of home inspection marketing information you will glean; as Dave draws from his wealth of knowledge and experience.
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In this episode, we are joined by Susan Bentley of Bentley & Associates LLC out of Tennessee. After last week's episode with the husband and wife team of the Troths, we were excited to have another home inspection firm that revolves around family. As you will see in this episode, Bentley & Associates is a family affair that has weathered many a storm and stands today as a successful company that continues to grow. Through Susan's story and experiences, you will glean what it takes to build a home inspection business that can handle black swan events like market crashes or international pandemics. Build a strong foundation and set yourself up for growth, and nothing can stand in your way. Tune in to find out how!
For more information on Bentley & Associates:
Jim and Laura Troth of Habitation Investigation join us to share their experiences as well as tips and tricks to grow a successful home inspection company. Starting with an interesting and moving origin story for this husband and wife team, the Troths delve into their motivations for founding Habitation Investigation and how they were able to grow their operation. Now, as the owners and operators of the premier home inspection firm in Ohio, the Troths can share what they have learned along the way. Join us to hear their story and find valuable pieces of information that can help you propel your operation to new heights.
For more on Jim and Laura Troth, check out their website:
In this episode, Matt Smith joins us for a second time to discuss how to take your home inspection business to the next level. As the owner of Ace Home Inspections of Upstate New York, Matt has walked the walk and taken his business to new heights. Matt has been kind enough to join us and share the specifics of how you can use innovative strategies and position your business to not only survive but thrive in the current environment. Tune in to find out how you can adapt your business with new techniques, offerings, and procedures that can ignite your business!
For more on Matt Smith and Ace Home Inspections of New York, visit: www.acehomeny.com
In this episode, the guys are joined by Shawn Taylor of Michigan. Shawn has been in the Home Inspection industry for over 20 years and has even done training for FEMA and other organizations. Coming from an engineering background, Shawn was first a real estate investor before he became a home inspector. Listen to this episode to find out how Shawn stumbled upon home inspections while seeking out real estate knowledge and the story of how he built his own successful inspection business.
For more on Shawn check out his Youtube Channel "Shawn Taylor" or his website: www.shawntaylor365.com
In this episode, Joey and Jake discuss Indoor Mold as a service. After discovering that the search term "indoor mold" has been trending on Google searches related to the topic of home inspection, we had to cover it. Tune in to find out how you can leverage mold and similar services to increase your average ticket price and your profitability!
Joey joins us on site at the 2021 InspectionGo Event. In this episode, the guys discuss conferences and industry events like this that you can really leverage to improve your business. Listen in as Joey shares some tips and tricks as well as some of his experiences and lessons gained from conferences. Take advantage of the next industry event to learn, network, and optimize your business!